FAQ

Digital Partners Network Limited (DPN) is a user-driven company that sources and promotes new digital products with a focus on the fintech and online media industries.

Read more about our company on our About page and meet our Team.

Digital Partners Network Limited is made up of a community of entrepreneurs that opted to be involved in DPN. The membership is currently closed but may be reopened at a later date.

Follow us on LinkedIn, Facebook, Twitter, Youtube and Instagram for the latest updates.

This year we propose to launch a range of products from DPN’s partners and affiliates which will be offered to DPN users.

Stay tuned to LinkedIn, Facebook, Twitter, Youtube and Instagram for the latest updates and new launch dates.

The management team at DPN continually looks for new ventures and seeks to transform new business ideas into prosperous companies to make this community one that always thrives.

Read more on our Process page.

Shares are issued to existing users and cannot be transferred at the present time. Shares will be transferable in due course.

Stay tuned to our latest updates on LinkedIn, Facebook, Twitter, Youtube and Instagram.

Membership to DPN is currently closed.

Follow us on LinkedIn, Facebook, Twitter, and Instagram for the latest updates.

If you have a startup or product you think might interest DPN users we now accept pitches! New fintech product pitches can be uploaded for review by the Management team at DPN on the first day of the month. More information can be found on our Product Pitches page.

At DPN new business ideas are always welcome. If you have a validated idea or business plan for a new fintech product, you can upload your idea on our Product Pitches page and the DPN team will review it and perhaps help make your startup a reality!

Send us a pitch deck or business plan, via the uploading tool on our Product Pitches landing page. Submissions are only accepted on the first day of the month.

We upgraded our app to give you a better user experience and direct access to DPN’s latest news and products. You can see your share statement and you can get in touch with Customer Support at any time from inside the app!

You can get the new DPN app from Digital Partners Network Limited in the or the Google Play store. Use your DPN-registered email address and phone number to log in. Please note that each DPN user can use one mobile phone number per account.

Unfortunately, we are unable to provide the DPN app for users of Huawei phones at this time but are working on a solution in the near future.

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To log in to the DPN app, use your DPN-registered email address and password to log in.

Please note that each DPN user must use a unique email address and phone number per account.

At this stage, only existing DPN registered users can use the new DPN app. New registrations in DPN are currently closed, however, if you want to join the waiting list, please go to https://dpnetwork.com/notifyme/ and fill out the form so we can notify you when registrations open in the future.

*The new DPN app will only be available for eligible users in non-sanctioned countries. This also excludes China, and the CleverDo Sanctioned Country list for the time being. We are working on releasing the app to the rest of the world and will keep DPN registered users updated as we roll it out to their region.

If you cannot complete the registration in the DPN app please contact support@dpnetwork.com. Please include the email address that you use for your DPN account, your username, and screenshots of your issue.

Inside the new DPN app, you can:

• See your Share Statement
• Get access to and share the latest news from DPN and the Fintech industry
• Send a message to Customer Support
• Read our Terms and Conditions and Privacy Policy
• Opt-in for emails and push notifications from DPN

We designed the new app to give you first-hand access to the latest products and services from the DPN portfolio. Be the first to know about new products, updates to existing products and the latest innovations in the fintech industry.

The DPN app works on any Apple or Android mobile device. At this stage, unfortunately, we are unable to provide the app to users of Huawei phones but we are working on a solution for the near future. The DPN app does NOT work on iPads or other tablet devices and the DPN App does not work on desktop computers.

No. But if you have not yet registered in CleverDo you can access your unique link to access it from inside the DPN app.

You can download CleverDo from the Apple App Store or Google Play Store.

If you encounter a problem with the DPN App please contact support@dpnetwork.com via email or through the help form in your app. Please include the email address that you use for your DPN account, your username, and screenshots of your issue.

If you cannot access your DPN-registered account please follow this procedure to reset your password on your DPN account:

1. If your password fails when logging in, select Forgot password?

2. Enter your DPN-registered email

3. Check your email account and follow the steps to reset your password.

4. Log in to your DPN App with your new password

1. Download the app or log in to https://login.dpnetwork.com/web/login/

2. Go to the Help menu by clicking Having trouble logging in? and select I forgot my password.

3. Follow the steps to reset your password

4. Log in with your new password

5. Get the new app for your mobile device here:

Download it now

Please contact support@dpnetwork.com and we will investigate your issue in order to find an appropriate solution.

According to the General Data Protection Regulation (GDPR), the EU law on data protection and privacy in the European Union and the European Economic Area, we cannot provide you with information about someone else’s account as it is private and sensitive information, protected by law.

For security reasons, we will only entertain any requests raised via the registered email address (except in cases where the user is deceased). for any request related to a customer’s account information.

For all elements relating to DPN business development, please follow the updates that will be posted in the DPN app as notifications.

A notification will be displayed in your DPN app, there you will be able to find all details and updates. New announcements and news will be sent via push and email notifications. Please ensure you enable notifications on your device and within the ‘Cnsent Settings’ section of the DPN App.

We suggest you also follow us on LinkedIn, Facebook , Twitter, Youtube, and Instagram for the latest updates from the DPN.

In the unfortunate event that the account holder passes away and you wish the account and shares to be transferred to someone else (once the shares are freely transferable), we will require the new account holder’s KYC information and supporting documentation (a death certificate and affidavit) to be submitted to support@dpnetwork.com. DPN will change the details of the account and transfer the shares to the new account holder accordingly in due process.

Yes. You should contact our Customer Support: support@dpnetwork.com who will assist you with the cancellation of your account.

Your shares are held by a nominee in accordance with the Share Exchange Terms and Conditions. 

For further information please contact management@dpnetwork.com