Definitions and interpretation
Collectively all information that you submit to DIGITAL PARTNERS NETWORK PLC via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
- Data Protection Laws
Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
The UK General Data Protection Regulation;
- DIGITAL PARTNERS NETWORK PLC, we or us
DIGITAL PARTNERS NETWORK PLC, a company incorporated in England and Wales with registered number 13532707 whose registered office is 1 Bickenhall Mansions, Bickenhall Street, London, England, W1U 6BP
- UK and EU Cookie Law
The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
- User or you
Any third party that accesses the Website and is not either (i) employed by DIGITAL PARTNERS NETWORK PLC and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to DIGITAL PARTNERS NETWORK PLC and accessing the Website in connection with the provision of such services; and
The website that you are currently using, https://dpnetwork.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
- a. the singular includes the plural and vice versa;
- c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
- d. “including” is understood to mean “including without limitation”;
- e. reference to any statutory provision includes any modification or amendment of it;
For purposes of the applicable Data Protection Laws, DIGITAL PARTNERS NETWORK PLC is the “data controller”. This means that DIGITAL PARTNERS NETWORK PLC determines the purposes for which, and the manner in which, your Data is processed.
We may collect the following Data, which includes personal Data, from you:
- a. name;
- b. date of birth;
- c. contact Information such as email addresses and telephone numbers;
- d. demographic information such as postcode, preferences and interests;
How we collect Data
We collect Data in the following ways: a. data is given to us by you; and b. data is collected automatically.
Data that is given to us by you
DIGITAL PARTNERS NETWORK PLC will collect your Data in a number of ways, for example:
- a. when you contact us through the Website, by telephone, post, e-mail or through any other means;
- b. when you register with us and set up an account to receive our products/services;
- c. when you elect to receive marketing communications from us;
Data that is collected automatically
To the extent that you access the Website, we will collect your Data automatically, for example:
- a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
- b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
Our use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
- a. internal record keeping;
- b. improvement of our products/services;
- c. customer support enquiries;
- d. transmission by email of marketing materials that may be of interest to you;
- e. contact for market research purposes which may be done using email, telephone, fax or mail.
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
- a. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
- b. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
- c. if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time.
To find out how to withdraw your consent, see the section headed “Your rights” below.
When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
Who we share Data with
We may share your Data with the following groups of people for the following reasons:
- a. any of our group companies or affiliates – to help group companies or affiliates to perform their necessary functions;
- b. our employees, agents and/or professional advisors – to help employees, agents and/or profession advisers to perform their necessary functions;
- c. third-party service providers who provide services to us which require the processing of personal data – to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the service runs smoothly;
Keeping Data secure
We will use technical and organisational measures to safeguard your Data, for example:
- a. access to your account is controlled by a password and a username that is unique to you.
- b. we store your Data on secure servers.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: firstname.lastname@example.org.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your Data rights
You have the following rights in relation to your Data:
- a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
- b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
- c. Right to erase – the right to request that we delete or remove your Data from our systems.
- d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
- e. Right to data portability – the right to request that we move, copy or transfer your Data.
- f. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: email@example.com.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. The Digital Partner Network permits residents of the European Union to use its service. Therefore, it is the intent of Digital Partner Network to comply with the European general data protection regulation (GDPR). For more details please see here: EU GDPR information portal.
Links to third-party websites
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Changes of business ownership and control
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling DIGITAL PARTNERS NETWORK PLC to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
This Website may place the following Cookies:
Type of Cookie: Strictly necessary cookies
Purpose: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Type of Cookie: Analytical/performance cookies
Purpose: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
You can find a list of Cookies that we use in the Cookies Policy.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user-agent string to help spam detection.
Information submitted through the contact form on our site is sent to our company email, hosted by TBA
These submissions are only kept for customer service purposes; they are never used for marketing purposes or shared with third parties.
We use Google Analytics on our site for anonymous reporting of site usage. so, no personalised data is stored. If you would like to opt-out of Google Analytics monitoring your behaviour on our website please use this link: google analytics opt-out.
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- our system administrators.
- our support team when they (in order to provide support) need to get information about client accounts and access.
Third Party Access To Your Data
We don’t share your data with third parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
How Long We Retain Your Data
When you submit a support ticket, its metadata is retained at the discretion of the Digital Partners Network PLC or until you tell us to remove it. We use this data so that we can recognize you and complete customer support functions.
If you register on our application/website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website and database administrators can also see and edit that information.
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all required steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
Cases for using personal Data
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing technical assistance;
- Sending updates to our users with important information to inform them about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security over our customers’ personal information;
- Customise the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
Release of your Data for legal purposes
At times it may become necessary or desirable for the Digital Partner’s Network, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with the laws of the country you reside in.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Last Updated: 11 April 2022