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Privacy Rights Statement

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Introduction

The DIGITAL PARTNERS NETWORK Limited (DPN) Application is owned by a UK-based company, dedicated to creating long-lasting value for our users and we appreciate your business and trust.

This Privacy Rights Statement is designed to assist users to exercise your privacy rights, including deleting, modifying, and exporting your personal data, and the procedure you may follow should you choose to remove your data from our application and servers and cease to use our digital services.

This Privacy Rights Statement applies between you, the User of this Application, Digital Partners Network and/or the Application DIGITAL PARTNERS NETWORK, and DIGITAL PARTNERS NETWORK Limited, the owner and provider of this Application. DIGITAL PARTNERS NETWORK Limited takes the privacy of your information very seriously. This Privacy Rights Statement applies to our use of all data collected by us or provided by you in relation to your use of the Application.

Please read this Privacy Rights Statement carefully.

Definitions and interpretation

In this Privacy Rights Statement, the following definitions are used:

  • Data
    Collectively all information that you submit to DIGITAL PARTNERS NETWORK Limited via the Website and/or Application and/or any email communication. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
  • Cookies
    A small text file placed on your computer by this Website and/or application when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
  • Data Protection Laws
    Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
  • GDPR
    The UK General Data Protection Regulation;
  • DIGITAL PARTNERS NETWORK Limited, we or us
    DIGITAL PARTNERS NETWORK Limited, a company incorporated in England and Wales with registered number 13532707 whose registered office is at Greenhill Rhewl, Gobowen, Oswestry, England, SY10 7AS;
  • UK and EU Cookie Law
    The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
  • User or you
    Any third party that accesses the Website and is not either (i) employed by DIGITAL PARTNERS NETWORK Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to DIGITAL PARTNERS NETWORK Limited and accessing the Website in connection with the provision of such services; and
  • Application
    The application that you are currently using, DIGITAL PARTNERS NETWORK.

In this Privacy Rights Statement, unless the context requires a different interpretation:

  • a. the singular includes the plural and vice versa;
  • b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Rights Statement;
  • c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
  • d. “including” is understood to mean “including without limitation”;
  • e. reference to any statutory provision including any modification or amendment of it;
  • f. the headings and sub-headings do not form part of this Privacy Rights Statement.

Scope of this Privacy Rights Statement

This Privacy Rights Statement applies only to the actions of DIGITAL PARTNERS NETWORK Limited and the User with respect to the Application DIGITAL PARTNERS NETWORK. It does not extend to any websites that can be accessed from the Application including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, DIGITAL PARTNERS NETWORK Limited is the “data controller”. This means that DIGITAL PARTNERS NETWORK Limited determines the purposes for which and the manner in which, your Data is processed.

Data Collected

We may collect the following Data, which includes personal Data, from you:

  • a. name;
  • b. date of birth;
  • c. contact Information such as email addresses and telephone numbers;
  • d. Demographic and other information such as postcode, preferences and interests;
  • e. IP address (automatically collected); in each case, in accordance with this Privacy Rights Statement.

How we collect Data

We collect Data in the following ways: a. data is given to us by you; and b. data is collected automatically.

Data that is given to us by you

DIGITAL PARTNERS NETWORK Limited will collect your Data in a number of ways, for example:

  • a. when you contact us through the Application, by telephone, post, email or through any other means;
  • b. when you register with us and set up an account to receive our products/services;
  • c. when you elect to receive marketing communications from us;
  • d. when you use our services; in each case, in accordance with this Privacy Rights Statement.

Data that is collected automatically

To the extent that you access the Application, we will collect your Data automatically, for example:

  • a. we automatically collect some information about your visit to the Application. This information helps us to make improvements to its content and navigation. All data collected is anonymized.

Our use of Data

Any or all of the above-listed Data may be used by us from time to time in order to provide you with the best possible service and experience when using our Application. Specifically, Data may be used by us for the following reasons:

    • a. internal record keeping;
    • b. improvement of our products/services (this may be performed by third parties);
    • c. customer support enquiries;
    • d. transmission by email of marketing materials that may be of interest to you;
    • e. contact for market research purposes which may be done using email, telephone, fax or mail.

Such information may be used to customise or update the Website and Application; in each case, in accordance with this Privacy Rights Statement.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed Your Data Rights below).

For the delivery of direct marketing to you via email, we need your consent, whether via an opt-in or soft-opt-in:

    • a. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt out.
    • b. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
    • c. if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time.

To find out how to withdraw your consent, see the section headed “Your Data Rights” below.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who we share Data with

We may share your Data with the following groups of people for the following reasons:

  • a. any of our group companies or affiliates – to help group companies or affiliates to perform their necessary functions;
  • b. our employees, agents and/or professional advisors – to help employees, agents and/or professional advisers to perform their necessary functions;
  • c. third-party service providers who provide services to us which require the processing of personal data – to help third-party service providers in receipt of any shared data to perform functions on our behalf to help ensure the service runs smoothly;
  • d. certain third parties in order to provide the services and offers you expect from us.
  • e. relevant authorities – to facilitate the detection of crime or the collection of taxes or duties; in each case, in accordance with this Privacy Rights Statement.

Keeping Data secure

We will use technical and organisational measures to safeguard your Data, for example:

  • a. access to your account is controlled by a password and a username that is unique to you.
  • b. we store your Data on secure servers.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address: support@dpnetwork.com.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by the UK Government and leading businesses.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Rights Statement or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Data Rights

You have the following rights in relation to your Data:

  • a. Right to access – the right to request (i) copies of the information we hold about you. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
  • c. Right to erase – the right to request that we delete or remove your Data in certain circumstances.
  • d. Right to restrict our use of your Data – the right to ask us to restrict the processing of your data in certain circumstances.
  • e. Right to data portability – the right to request that we move, copy or transfer your Data.
  • f. Right to object – the right to object to our use of your Data in certain circumstances.

How to exercise your rights

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: support@dpnetwork.com.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

In case of a data breach, system administrators will immediately take all required steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

Release of your Data for legal purposes

At times it may become necessary or desirable for Digital Partners Network Limited, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You indemnify and release us from any damages and costs that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

General

You may not transfer any of your rights under this Privacy Rights Statement to any other person. We may transfer our rights under this Privacy Rights Statement where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this Privacy Rights Statement (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Rights Statement will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Privacy Rights Statement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Privacy Rights Statement will be subject to the exclusive jurisdiction of the English courts.

Changes to this Privacy Rights Statement

DIGITAL PARTNERS NETWORK Limited reserves the right to change this Privacy Rights Statement as we may deem necessary from time to time or as may be required by law. Any changes will be posted on this Website and you are deemed to have accepted the terms of the Privacy Rights Statement on your first use of the Application following the changes.

You may contact DIGITAL PARTNERS NETWORK Limited by email at support@dpnetwork.com.

Last Updated: 18 December 2023